Shipping Policy
Effective Date: April 1, 2025
Service Areas
PrintCraft Pro delivers premium custom printing services across India with specialized coverage in Delhi NCR and Lucknow regions, leveraging our strategic locations in Ghaziabad (headquarters) and Lucknow (manufacturing unit).
Priority Zones
- Delhi NCR (Express Service)
- Ghaziabad & Surrounding Areas
- Lucknow & Nearby Districts
- Noida, Gurugram, Faridabad
Pan India Coverage
- All major cities and metros
- Tier 2 and Tier 3 cities
- Remote locations (subject to courier availability)
- Corporate offices nationwide
Delivery Timelines
Express Delivery
Delhi NCR Region
Timeline: 2-3 business days
Coverage: Delhi, Ghaziabad, Noida, Gurugram, Faridabad
Minimum Order: 25 pieces
Standard Delivery
Lucknow & Major Cities
Timeline: 5-7 business days
Coverage: All metro cities and state capitals
Tracking: Real-time tracking provided
Extended Delivery
Remote & Tier 3 Cities
Timeline: 7-10 business days
Coverage: All India (subject to courier serviceability)
Note: Additional charges may apply for remote locations
Order Processing
✅ Order Confirmation
Orders are processed within 24 hours of payment confirmation
✅ Design Approval
Digital proof sent for client approval before production
✅ Production & Quality Check
Manufacturing at our Lucknow facility with quality assurance
✅ Dispatch & Tracking
Secure packaging and shipment with tracking information
Packaging & Handling
All products are carefully packaged to ensure safe delivery:
- Premium protective packaging for fragile items like mugs
- Moisture-resistant packaging for apparel and textiles
- Individual wrapping for corporate gifting presentations
- Branded packaging available for premium orders
- Eco-friendly packaging materials wherever possible
Delivery Issues & Support
What to do if your order is delayed:
- Check tracking information provided via SMS/email
- Contact our customer support at +91-6388734445
- Email us at shipping@printcraftpro.in with order details
- We’ll resolve delivery issues within 24 hours
Contact Shipping Support
Shipping Helpline: +91-6388734445, +91-9651934445
Email: shipping@printcraftpro.in
Support Hours: Monday-Saturday, 9:00 AM – 8:00 PM
Emergency: WhatsApp support available 24/7